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Windows Vista, 7, 8 Freezes and My Mouse Moves, but can’t Click Anything

Having troubles with your Windows computer? Does it seem to freeze up, when you need it most. The problem that prompted this article is the following: The computer boots past the bios screen, and Windows starts. Sometime between the login screen and the desktop, some of the computer functions freeze.

  • The mouse icon moves but it doesn’t allow you to click on anything.
  • No response from the keyboard.
  • Ctrl – Alt – Del doesn’t work.
  • Rebooting the computer, no change.
  • Works in “Safe Mode”

This could be an issue with your drivers or Windows file system. Here is step-by-step DIY how-to guide to fixing the Windows file system:

  1. Type “command” into the Start Menu search box

    Type "command" into the Start Menu search box
    Type “command” into the Start Menu search box
  2. At the command prompt, type “sfc /scannow” and press “Enter”

    At the command prompt, type "sfc /scannow" and press "Enter"
    At the command prompt, type “sfc /scannow” and press “Enter”
  3. It will take a few minutes to complete. Once finished, the results should be available in your “windows/logs/cbs” directory.

    It will take a few minutes to complete.  Once finished, the results should be available in your "windows/logs/cbs" directory.
    It will take a few minutes to complete. Once finished, the results should be available in your “windows/logs/cbs” directory.
  4. If this does not solve your problem, open “msconfig” from your Start Menu search box, and deselect all startup applications.  Reboot. Observe.  If your computer works, follow this method: selecting one startup application, reboot; continue until the computer freezes. The last startup application checked should be the culprit.  Re-install that program, and you should be good to go.

If this method worked for you, please share the article with others and leave a record of your success, in the comments.  If you are still having problems, feel free to post your problems, and we will try to assist you further.

All the best,
Rob